Our solutions
Choose Microsoft or Salesforce below. Each service starts with the business workflow, then connects the right data, platform, security, integration, and delivery capabilities.
Microsoft solutions
Build a governed foundation across Microsoft Fabric, Power BI, Copilot, and Azure—and modernize the platforms already carrying your business.
Design and implement Microsoft Fabric across OneLake, Data Factory, engineering, warehousing, real-time intelligence, data science, and Power BI.
Implement governed Power BI at enterprise scale and modernize reporting from Tableau, Qlik, Cognos, BusinessObjects, SSRS, and legacy BI platforms.
Implement Microsoft 365 Copilot, Copilot Studio, and Microsoft Foundry agent solutions around real workflows, approved knowledge, and secure actions.
Design, migrate, and modernize Azure environments with secure landing zones, resilient applications, integration services, observability, and AI-ready architecture.
Salesforce solutions
Implement and connect Salesforce, Data 360, Agentforce, MuleSoft, Tableau, and Slack with production-ready controls.
From a first rollout to a complex modernization program, connect your operating model, data, and teams with a practical delivery plan.
Bring customer data together, agree on what it means, and put it to work across Salesforce, analytics, and agents.
Build agents around real business workflows, then connect the context, tools, and oversight they need to work responsibly.
Make the systems behind your customer experience work together through reusable APIs and reliable integrations.
Plan your move toward agentic analytics and connect Tableau insights to meaningful actions inside and outside Salesforce.
Where platforms meet
We design the boundaries deliberately: shared data and semantics, user identity, APIs, agent tools, permissions, and operational ownership.
Cross-platform patterns
Architecture & implementation
The technical workstream follows the bottleneck in the business process—not the loudest product name.
Use Fabric when the priority is a unified data and analytics foundation; use Data 360 when the priority is governed customer context and activation in Salesforce. In cross-platform programs, define ownership and movement before choosing duplication or federation.
Assess report usage, semantic logic, security, refresh, and performance before rebuilding. Power BI engineering → and Tableau modernization →
Choose Copilot Studio, Microsoft Foundry, Agentforce, or a connected multi-agent pattern based on the users, channels, data, tools, runtime, and governance model. Microsoft agent architecture →
Use Azure foundations and integration services or MuleSoft according to system ownership, runtime, network, API, and operational requirements. Cross-platform actions preserve end-user identity and least privilege.
Create evidence-based waves: inventory, classify, pilot, reconcile, coexist, cut over, and retire. The roadmap records unsupported features and redesigns rather than hiding them in a conversion percentage.
Frequently asked questions
Start with a measurable business workflow and identify the data, decisions, systems, permissions, people, and operational constraints needed to complete it. That evidence determines the right Microsoft, Salesforce, or cross-platform starting point.
Yes. SilverSoft supports Microsoft Fabric, Power BI, Azure, Salesforce, and Tableau modernization. A migration plan typically includes inventory, dependency analysis, rationalization, target architecture, pilot, wave planning, reconciliation, coexistence, cutover, rollback, and retirement.
Yes. SilverSoft designs Slack experiences connected to Salesforce, Agentforce, MuleSoft, and approved external APIs, including notifications, collaborative approvals, agent interactions, and permissioned business actions.
Yes. SilverSoft can lead a defined implementation while adding Salesforce specialists to a customer or partner team. Roles and responsibilities are made explicit for each engagement.
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